/* 5Star Plumbing Express — dispatch board.
   Status rows, monospace data, urgency colour system.
   Familjen Grotesk / Inter Tight / Red Hat Mono */

:root{
  --ink:#101820; --ink-2:#1B242D; --ink-3:#2C3945;
  --go:#17A673; --go-d:#0E7A54; --go-lt:#E3F4EE;
  --wait:#E8A33D; --wait-d:#A9721A; --wait-lt:#FCF1DE;
  --stop:#D9534F; --stop-d:#A93A36; --stop-lt:#FBE9E8;
  --bg:#F2F5F8; --card:#FFFFFF; --line:#DCE3EA; --line-2:#EBF0F5;
  --text:#141C24; --muted:#5A6874;
  --r:8px; --r-s:5px;
  --shadow:0 1px 2px rgba(16,24,32,.06), 0 12px 28px -18px rgba(16,24,32,.35);
  --maxw:1180px;
}
*,*::before,*::after{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;background:var(--bg);color:var(--text);
 font-family:'Inter Tight',ui-sans-serif,system-ui,-apple-system,'Segoe UI',sans-serif;
 font-size:17px;line-height:1.62;-webkit-font-smoothing:antialiased}
img{display:block;max-width:100%}
svg{width:1.4em;height:1.4em;flex-shrink:0}
a{color:var(--go-d);text-decoration:none}
a:hover{text-decoration:underline;text-underline-offset:3px}
:focus-visible{outline:3px solid var(--go);outline-offset:3px;border-radius:3px}
@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}*{animation-duration:.001ms!important;transition-duration:.001ms!important}}
h1,h2,h3{font-family:'Familjen Grotesk','Inter Tight',sans-serif;margin:0 0 .45em;line-height:1.1;letter-spacing:-.025em;color:var(--ink);font-weight:700}
h1{font-size:clamp(2.1rem,3vw + 1rem,3.3rem)}
h2{font-size:clamp(1.6rem,1.7vw + 1rem,2.35rem)}
h3{font-size:1.2rem}
h4{margin:0 0 .5em;font-size:.98rem;font-weight:700;color:var(--ink)}
p{margin:0 0 1em}
ul,ol{padding-left:1.15em}
.container{max-width:var(--maxw);margin:0 auto;padding:0 24px}
section{padding:clamp(48px,6vw,84px) 0}
.lede{font-size:1.1rem;color:var(--muted);line-height:1.55}
.mono{font-family:'Red Hat Mono',ui-monospace,monospace}
.muted{color:var(--muted)}
.center{text-align:center}

/* ---- status system ---- */
.st{display:inline-flex;align-items:center;gap:8px;font-family:'Red Hat Mono',monospace;font-size:.7rem;
 font-weight:600;letter-spacing:.1em;text-transform:uppercase;padding:5px 11px;border-radius:999px}
.st::before{content:"";width:8px;height:8px;border-radius:50%;background:currentColor}
.st-go{background:var(--go-lt);color:var(--go-d)}
.st-wait{background:var(--wait-lt);color:var(--wait-d)}
.st-stop{background:var(--stop-lt);color:var(--stop-d)}

/* ---- eyebrow ---- */
.eb{display:inline-flex;align-items:center;gap:9px;font-family:'Red Hat Mono',monospace;font-size:.72rem;
 font-weight:600;letter-spacing:.16em;text-transform:uppercase;color:var(--muted);margin-bottom:13px}
.eb::before{content:"";width:16px;height:3px;border-radius:2px;background:var(--go)}
.shead{max-width:64ch;margin-bottom:clamp(24px,3vw,42px)}
.shead.center{margin-inline:auto;text-align:center}
.shead.center .eb{justify-content:center}

/* ---- buttons ---- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:9px;padding:14px 25px;border-radius:var(--r);
 border:2px solid var(--ink);background:var(--ink);color:#fff;font-weight:700;cursor:pointer;
 transition:transform .14s ease,box-shadow .14s ease,background .14s ease,border-color .14s ease}
.btn:hover{text-decoration:none;transform:translateY(-1px);box-shadow:var(--shadow)}
.btn-go{background:var(--go);border-color:var(--go);color:#04241A}
.btn-go:hover{background:var(--go-d);border-color:var(--go-d);color:#fff}
.btn-stop{background:var(--stop);border-color:var(--stop);color:#fff}
.btn-stop:hover{background:var(--stop-d);border-color:var(--stop-d)}
.btn-out{background:transparent;color:var(--ink)}
.btn-out:hover{background:var(--ink);color:#fff}
.btn-out-l{background:transparent;color:#fff;border-color:rgba(255,255,255,.4)}
.btn-out-l:hover{background:#fff;color:var(--ink);border-color:#fff}
.btn-sm{padding:9px 16px;font-size:.85rem}
.btn-block{width:100%}

/* ---- header ---- */
.topbar{background:var(--ink);color:#9BAAB6;font-family:'Red Hat Mono',monospace;font-size:.72rem}
.topbar .container{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;padding-block:9px;align-items:center}
.topbar div{min-width:0;overflow-wrap:anywhere;display:flex;align-items:center;gap:9px;flex-wrap:wrap}
.topbar a{color:#fff;font-weight:600}
.site-header{position:sticky;top:0;z-index:60;background:rgba(242,245,248,.95);backdrop-filter:blur(10px);border-bottom:1px solid var(--line)}
.site-header .container{display:flex;align-items:center;justify-content:space-between;gap:16px;padding-block:11px}
.brand{display:flex;align-items:center;gap:11px;min-width:0}
.brand img{width:42px;height:42px;border-radius:9px}
.bw strong{display:block;font-family:'Familjen Grotesk',sans-serif;font-weight:700;letter-spacing:-.02em;font-size:1.06rem;color:var(--ink)}
.bw span{display:block;font-family:'Red Hat Mono',monospace;font-size:.64rem;color:var(--muted);letter-spacing:.1em;text-transform:uppercase}
.mainnav ul{list-style:none;display:flex;gap:24px;margin:0;padding:0;align-items:center}
.mainnav a{color:var(--ink);font-weight:600;font-size:.93rem;padding-bottom:4px;border-bottom:2.5px solid transparent}
.mainnav a:hover{text-decoration:none;border-bottom-color:var(--go)}
.mainnav a[aria-current="page"]{border-bottom-color:var(--ink)}
.navcta{display:flex;align-items:center;gap:9px}
.navtoggle{display:none;width:42px;height:37px;border-radius:var(--r-s);border:1px solid var(--line);background:var(--card);align-items:center;justify-content:center;cursor:pointer}
.navtoggle span,.navtoggle span::before,.navtoggle span::after{content:"";display:block;width:17px;height:2px;background:var(--ink);position:relative}
.navtoggle span::before{position:absolute;top:-5px}.navtoggle span::after{position:absolute;top:5px}
.callicon{display:none;padding:11px}.callicon svg{width:17px;height:17px}
.hasdrop{position:relative}
.mainnav .drop{display:none;position:absolute;top:calc(100% + 13px);left:-14px;min-width:460px;background:var(--card);
 border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow);padding:8px;list-style:none;margin:0}
.mainnav .hasdrop:hover .drop,.mainnav .hasdrop:focus-within .drop{display:block}
.mainnav .drop a{display:grid;grid-template-columns:1fr auto;gap:12px;align-items:center;padding:9px 12px;border-radius:var(--r-s);
 font-weight:600;font-size:.9rem;color:var(--ink);border-bottom:none}
.mainnav .drop a:hover{background:var(--bg);text-decoration:none}
.mainnav .drop a .st{font-size:.62rem;padding:3px 8px}

/* ---- hero: dispatch board ---- */
.hero{padding-top:clamp(30px,4vw,54px)}
.hero-grid{display:grid;grid-template-columns:1.02fr .98fr;gap:clamp(24px,3.5vw,48px);align-items:start}
.hero h1{letter-spacing:-.035em}
.hero-actions{display:flex;gap:11px;flex-wrap:wrap;margin-top:24px}
.hero-note{font-family:'Red Hat Mono',monospace;font-size:.72rem;color:var(--muted);margin-top:18px;line-height:1.9}
.board{background:var(--ink);border-radius:var(--r);overflow:hidden;box-shadow:var(--shadow)}
.board-hd{display:flex;justify-content:space-between;align-items:center;padding:14px 18px;border-bottom:1px solid var(--ink-3);
 font-family:'Red Hat Mono',monospace;font-size:.7rem;letter-spacing:.12em;text-transform:uppercase;color:#8EA0AE}
.board-row{display:grid;grid-template-columns:1fr auto;gap:14px;align-items:center;padding:13px 18px;border-bottom:1px solid var(--ink-2);
 color:#DCE5EC;font-size:.93rem}
.board-row:last-child{border-bottom:none}
.board-row a{color:#fff;font-weight:600}
.board-row .st{font-size:.62rem;padding:4px 9px}
.board-ft{padding:13px 18px;font-family:'Red Hat Mono',monospace;font-size:.68rem;color:#7B8C9A;border-top:1px solid var(--ink-3)}

/* ---- layout ---- */
.grid{display:grid;gap:14px}
.g2{grid-template-columns:repeat(2,1fr)}
.g3{grid-template-columns:repeat(3,1fr)}
.g4{grid-template-columns:repeat(4,1fr)}
.two-col{display:grid;grid-template-columns:1fr 1fr;gap:clamp(26px,3.5vw,52px);align-items:start}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:clamp(18px,2.2vw,26px)}
.card-dark{background:var(--ink-2);border:1px solid var(--ink-3);border-radius:var(--r);padding:clamp(18px,2.2vw,26px);color:#C6D2DC}
.card-dark h3,.card-dark h4{color:#fff}
.s-ink{background:var(--ink);color:#C6D2DC}
.s-ink h2,.s-ink h3,.s-ink h4{color:#fff}
.s-ink .lede{color:rgba(255,255,255,.7)}
.s-card{background:var(--card)}

/* ---- symptom rows (the index) ---- */
.rows{border:1px solid var(--line);border-radius:var(--r);overflow:hidden;background:var(--card)}
.rows a{display:grid;grid-template-columns:1fr 1.25fr auto;gap:18px;align-items:center;padding:17px 20px;
 border-bottom:1px solid var(--line-2);color:var(--ink);transition:background .14s ease}
.rows a:last-child{border-bottom:none}
.rows a:hover{background:var(--bg);text-decoration:none}
.rows .q{font-weight:700;font-size:1.02rem}
.rows .w{color:var(--muted);font-size:.9rem}
@media (max-width:820px){.rows a{grid-template-columns:1fr auto}.rows .w{grid-column:1/-1}}

/* ---- do-this-first ---- */
.first{background:var(--stop-lt);border:1px solid #F2C9C7;border-left:5px solid var(--stop);border-radius:var(--r);padding:clamp(20px,2.4vw,28px)}
.first.calm{background:var(--wait-lt);border-color:#EEDCB9;border-left-color:var(--wait)}
.first h3{margin-bottom:14px;display:flex;align-items:center;gap:10px}
.first ol{counter-reset:f;list-style:none;padding:0;margin:0;display:grid;gap:12px}
.first li{display:grid;grid-template-columns:30px 1fr;gap:12px;align-items:start}
.first li::before{counter-increment:f;content:counter(f);width:26px;height:26px;border-radius:var(--r-s);
 background:var(--ink);color:#fff;display:grid;place-items:center;font-family:'Red Hat Mono',monospace;font-size:.78rem;font-weight:700}

/* ---- urgency table ---- */
.urg{display:grid;gap:10px}
.urg div{display:grid;grid-template-columns:150px 1fr;gap:16px;align-items:start;padding:14px 16px;border-radius:var(--r);border:1px solid var(--line);background:var(--card)}
@media (max-width:620px){.urg div{grid-template-columns:1fr;gap:8px}}

/* ---- steps / checks ---- */
.steps{counter-reset:s;display:grid;gap:10px}
.steps .stp{display:grid;grid-template-columns:40px 1fr;gap:14px;background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:18px}
.steps .stp::before{counter-increment:s;content:counter(s,decimal-leading-zero);width:34px;height:34px;border-radius:var(--r-s);
 background:var(--bg);display:grid;place-items:center;font-family:'Red Hat Mono',monospace;font-weight:700;font-size:.8rem;color:var(--muted)}
.steps .stp h3{font-size:1rem;margin:0 0 4px}
.steps .stp p{margin:0;color:var(--muted);font-size:.92rem}
.checks{list-style:none;padding:0;margin:0;display:grid;gap:10px}
.checks li{display:grid;grid-template-columns:18px 1fr;gap:12px;align-items:start}
.checks li::before{content:"";width:8px;height:8px;border-radius:50%;background:var(--go);margin-top:9px}

/* ---- causes ---- */
.causes{list-style:none;padding:0;margin:0;display:grid;gap:0}
.causes li{display:grid;grid-template-columns:1fr;gap:4px;padding:14px 0;border-bottom:1px solid var(--line-2)}
.causes li:first-child{border-top:1px solid var(--line-2)}
.causes li b{font-size:.98rem;color:var(--ink)}
.causes li span{color:var(--muted);font-size:.92rem}

/* ---- factors ---- */
.factors{list-style:none;padding:0;margin:16px 0 0}
.factors li{display:grid;grid-template-columns:100px 1fr;gap:14px;padding:12px 0;border-bottom:1px solid var(--line-2);align-items:baseline}
.factors li b{font-family:'Red Hat Mono',monospace;font-size:.68rem;text-transform:uppercase;letter-spacing:.08em;color:var(--go-d)}
@media (max-width:600px){.factors li{grid-template-columns:1fr;gap:3px}}

/* ---- local ---- */
.local{background:var(--card);border:1px solid var(--line);border-left:4px solid var(--go);border-radius:var(--r);padding:clamp(18px,2.2vw,24px)}
.local h4{font-family:'Red Hat Mono',monospace;font-size:.7rem;text-transform:uppercase;letter-spacing:.12em;color:var(--go-d)}
.local p{margin:0;color:var(--muted)}

/* ---- gallery / faq / misc ---- */
.gal{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:12px}
.gal figure{margin:0;position:relative;border-radius:var(--r);overflow:hidden;border:1px solid var(--line)}
.gal img{width:100%;height:200px;object-fit:cover;transition:transform .5s ease}
.gal figure:hover img{transform:scale(1.04)}
.gal figcaption{position:absolute;inset:auto 0 0 0;padding:9px 12px;font-family:'Red Hat Mono',monospace;font-size:.66rem;color:#fff;background:linear-gradient(0deg,rgba(16,24,32,.93),transparent)}
.faq{max-width:840px;display:grid;gap:8px}
.faq details{background:var(--card);border:1px solid var(--line);border-radius:var(--r)}
.faq details[open]{border-color:var(--go)}
.faq summary{cursor:pointer;list-style:none;padding:16px 20px;display:flex;justify-content:space-between;gap:14px;align-items:center;font-weight:700;font-size:.98rem}
.faq summary::-webkit-details-marker{display:none}
.faq summary::after{content:"+";color:var(--muted);font-family:'Red Hat Mono',monospace}
.faq details[open] summary::after{content:"-"}
.faq details p{margin:0;padding:0 20px 18px;color:var(--muted);font-size:.93rem}
.rev{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:22px}
.rev .who{font-family:'Red Hat Mono',monospace;font-size:.7rem;color:var(--muted);margin-top:12px;text-transform:uppercase;letter-spacing:.08em}
.ccard{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:22px}
.ccard h4{font-family:'Red Hat Mono',monospace;font-size:.7rem;text-transform:uppercase;letter-spacing:.12em;color:var(--muted)}
.ccard p{margin:0;font-weight:700;overflow-wrap:anywhere}
.ccard .sub{font-weight:400;color:var(--muted);font-size:.86rem;margin-top:5px}
.mapbox{border-radius:var(--r);overflow:hidden;border:1px solid var(--line)}
.mapbox iframe{width:100%;height:400px;border:0;display:block}
.tbl{overflow-x:auto;border:1px solid var(--line);border-radius:var(--r);background:var(--card)}
table{border-collapse:collapse;width:100%;min-width:520px;font-size:.92rem}
th,td{text-align:left;padding:13px 16px;border-bottom:1px solid var(--line-2);vertical-align:top}
thead th{background:var(--ink);color:#fff;font-family:'Red Hat Mono',monospace;font-size:.68rem;text-transform:uppercase;letter-spacing:.1em;font-weight:600}
tbody tr:last-child td{border-bottom:none}
.crumb{font-family:'Red Hat Mono',monospace;font-size:.7rem;color:var(--muted);padding-top:16px}
.crumb a{color:var(--muted)}
.crumb i{font-style:normal;margin:0 8px;opacity:.5}

/* ---- footer ---- */
.site-footer{background:var(--ink);color:#9BAAB6;margin-top:clamp(32px,4vw,60px)}
.site-footer .container{padding-top:48px}
.fgrid{display:grid;grid-template-columns:1.6fr 1fr 1fr 1.2fr;gap:28px;padding-bottom:32px}
.fbrand{display:flex;gap:11px;align-items:center;margin-bottom:13px}
.fbrand img{width:42px;height:42px;border-radius:9px}
.fbrand strong{color:#fff;font-family:'Familjen Grotesk',sans-serif;font-weight:700}
.site-footer h5{font-family:'Red Hat Mono',monospace;font-size:.68rem;text-transform:uppercase;letter-spacing:.12em;color:#fff;margin:0 0 13px}
.site-footer ul{list-style:none;padding:0;margin:0;display:grid;gap:8px}
.site-footer li{font-size:.88rem;overflow-wrap:anywhere}
.site-footer a{color:#9BAAB6}
.site-footer a:hover{color:#fff}
.fbot{border-top:1px solid rgba(255,255,255,.13);padding:16px 0 26px;display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;font-family:'Red Hat Mono',monospace;font-size:.68rem;color:#72828F}

/* ---- mobile ---- */
.mcall{display:none}
.mpanel{display:none;position:fixed;inset:0;background:var(--bg);z-index:100;padding:18px 22px;overflow-y:auto}
.mpanel.open{display:block}
.mpanel .top{display:flex;justify-content:space-between;align-items:center;margin-bottom:18px}
.mpanel ul{list-style:none;padding:0;margin:0}
.mpanel a{display:block;padding:13px 0;border-bottom:1px solid var(--line);font-weight:700;font-size:1.04rem;color:var(--ink)}
@media (max-width:960px){
 .hero-grid,.two-col{grid-template-columns:1fr}
 .g3,.g4,.fgrid{grid-template-columns:repeat(2,1fr)}
 .mainnav .drop{min-width:320px}
}
@media (max-width:860px){
 .mainnav ul,.navcta .btn-out{display:none}
 .navtoggle{display:flex}.callicon{display:inline-flex}.callfull{display:none}
 body{padding-bottom:64px}
 .mcall{display:flex;position:fixed;inset:auto 0 0 0;z-index:70;background:var(--card);border-top:1px solid var(--line);padding:9px 12px}
}
@media (max-width:620px){.g2,.g3,.g4,.fgrid{grid-template-columns:1fr}}